🎯 Responsible Gambling
Betting isn't just about the thrill of winning — it's entertainment. BetNova wants you to always play within your budget and in control. Here you'll find all the tools and information you need to bet responsibly.
Set Your Personal Limits
Take a break anytime
Track Your Budget
Get Help Immediately
Tools BetNova provides to keep you informed and in control
Set your own daily, weekly, or monthly deposit limit. Once in place, all activity is capped at that limit – no overspending is possible.
Decide in advance how long you'll spend on the platform. Once that time is up, BetNova will automatically show a warning or end your session.
Temporarily suspend your account for anywhere between 24 hours and 30 days. During this period, no bets or deposits will be possible.
For a longer break, you can choose a self-exclusion period ranging from 6 months to permanent. Once activated, this cannot be reversed before the period ends.
View your complete betting history, win/loss ratio, and total spend all in one place. Understanding your own habits makes it easier to make informed decisions.
BetNova's support team is available around the clock for any questions or concerns. Reach out via live chat or email and expect a prompt response.
BetNova believes betting is entertainment, not a source of income. Responsible gaming means knowing your limits — and staying within them.
Responsible Gaming means treating betting purely as entertainment — not as a source of income or a way to recover losses. There is always a chance of losing on any bet, and keeping that in mind every time you play is what responsible betting is all about.
Responsible gambling at BetNova rests on three principles: bet within your budget, bet on your own terms, and take a break whenever you need one. Stick to these three and betting stays genuinely enjoyable.
In Bangladesh, many people hesitate to talk to family or friends about betting. But remember – asking for help is not a sign of weakness; it's a brave and smart decision. BetNova is always here for you.
The questions below will help you reflect on your betting habits. Answer them honestly:
Do you place more bets to try to win back money you've lost?
Has betting caused tension or conflict with family or friends?
Are you unable to stop playing even after exceeding your budget?
Do you feel uncomfortable or anxious when you're not betting?
Are you spending more time betting at the expense of work, studies, or other responsibilities?
Have you borrowed money or cut back on other expenses to fund your betting?
If you answered "Yes" to more than 2 of the questions above, it's time to take a closer look at your relationship with betting. Don't wait – please Help Center Get in touch.
The first step to responsible betting is setting a clear budget. On BetNova, the process is simple:
After covering all essential expenses from your monthly income, set aside a fixed portion for betting — an amount you can afford to lose without it affecting your household finances.
Set a daily or monthly deposit limit in your account settings based on your budget. Once set, you will not be able to exceed that limit.
Decide in advance how long you'll bet each day. Extended, uninterrupted betting sessions impair your judgment and decision-making.
Review your betting history once a week and assess whether you're staying within your budget.
To raise a limit, BetNova applies a mandatory waiting period to prevent limits from being increased on impulse.
Self-exclusion means voluntarily closing your own account for a set period or permanently. It is not a punishment — it is a conscious decision to keep yourself protected.
Account temporarily suspended for 24 hours to 30 days. Automatically reactivated once the period expires.
Account closed for 6 months to 5 years. Cannot be reopened before the period ends.
Close your account permanently. This action is final and cannot be undone.
Submit a self-exclusion request by emailing support@betnova.app or through live chat.
If you believe a family member is struggling because of betting, start by having an open and honest conversation with them. Approach the topic with empathy rather than blame.
BetNova allows third parties to request self-exclusion or limit settings on behalf of an account holder. If you'd like to restrict a family member's account, contact us directly at support@betnova.app – we'll handle your request with full confidentiality.
Betting addiction rarely develops overnight. It builds gradually through changes that can be hard to notice at first. Watch out for the signs below:
Behavioral Signs
Financial Warning Signs
If you recognize any of the signs above in yourself, don't wait – reach out for help. There's no shame in it; addiction is a health condition, not a character flaw.
If you feel that betting is having a negative impact on your life, now is the time to seek help. In addition to BetNova's support team, professional help is also available:
Remember – deciding to ask for help is the hardest step. Once you take it, everything that follows becomes much easier.
Betting on BetNova is about more than just winning – it's an experience. Play within your limits and the enjoyment will last much longer.
For users aged 18 and over. Terms & Conditions and Privacy Policy Applicable.